What does the Acorn 180 maintenance warranty cover?
For £900 paid once upfront, which covers three years and works out at £300 a year, your Acorn 180 or Brooks curved stairlift is covered for:
- All parts: motors, control boards, switches, sensors and the other parts that wear out
- Lithium replacement batteries: the most expensive part to replace, and fully included
- All call-outs: no extra fee when an engineer comes out to you
- All labour: no hourly charges and no surprise invoices
- An engineer service and safety inspection: a full check of the rail, carriage, seat, safety edges and charging points
- Our 24-hour helpline: speak to someone whenever there is a problem
One fixed price covers all of it, with nothing extra to pay for repairs during the contract.
How much does Acorn 180 maintenance cover cost?
| Feature | Standard annual cover | 3-year Acorn 180 warranty |
|---|---|---|
| Price | £350 per year | £900 paid upfront for 3 years (£300 a year) |
| Cost over 3 years | £1,050 | £900 |
| Parts | Included | Included |
| Call-outs | Included | Included |
| Labour | Included | Included |
| Lithium battery replacement | Not included | Included |
| Engineer service and inspection | Included | Included |
Taking the three-year contract saves you £150 compared with paying for standard cover each year. You are also covered for battery replacement, which the standard plan does not include.
These prices apply to Acorn and Brooks curved stairlifts only.
Why are the batteries such a big deal?
Your Acorn 180 runs on rechargeable batteries that charge every time the lift parks at a charging point. That means the lift still works during a power cut, but the batteries wear out over time.
Lithium batteries do the job well, but they cost much more to replace than standard sealed batteries. That is why most stairlift maintenance plans list them as an exclusion. If yours fail outside a plan like this, you pay the full replacement price yourself.
Signs your stairlift batteries may be failing:
- The lift beeps when it is parked on the charging point
- It moves more slowly than it used to, especially going upstairs
- It stops partway along the rail
- It will not move after it has been left for a while
If you notice any of these, call us. Under this contract the replacement batteries are covered.
Who is this cover for?
This plan is for anyone with an Acorn 180 or Brooks curved stairlift in Greater Manchester or north Cheshire who:
- has a lift that is out of its manufacturer's warranty
- wants one fixed cost instead of unpredictable repair bills
- relies on the stairlift every day and cannot be without it
- is caring for a parent or relative and wants peace of mind that the lift will be looked after
Acorn changed its name from Brooks Stairlifts, so many older Acorn lifts carry the Brooks name. Both are covered.
This offer is for curved stairlifts only. If you have a straight Acorn or Brooks stairlift, call us and we'll talk you through the cover that's available for it.
What happens on the engineer service visit?
Our engineer will:
- Inspect the full length of the curved rail and the rack the carriage travels on
- Test every safety edge and sensor (footrest, carriage and seat)
- Check the seat swivel, seatbelt and armrest controls
- Test the batteries and check the charging points are working
- Check the remote controls and the call/send handsets
- Clean and lubricate the parts that need it
- Tell you plainly about anything that is worn, which is all covered under the contract
Why choose Manchester Stairlifts to look after your Acorn?
- Over 10 years fitting and servicing stairlifts across Greater Manchester
- Based in Denton, so we can reach most of Greater Manchester quickly
- Rated 4.7 on Google by our customers
- 24-hour helpline for when something goes wrong
- Plain, fixed pricing, with no hard sell and no hidden extras
We work on Acorn and Brooks stairlifts every week, including the Acorn 130 and Brooks BS101 straight lifts that we recondition in our Denton workshop.
Frequently asked questions
How much does an Acorn 180 stairlift warranty cost?
Our comprehensive Acorn 180 warranty costs £900 for a three-year contract, which is £300 a year. It includes all parts, call-outs and labour, including lithium battery replacement and an engineer service and inspection.
Does the warranty cover Acorn stairlift batteries?
Yes. The three-year contract includes replacement lithium batteries. Our standard annual cover (£350 a year) does not include batteries.
Is this the same as the Acorn manufacturer's warranty?
No. This is an independent maintenance contract from Manchester Stairlifts, mainly for lifts that are out of their original warranty. We are not part of Acorn Stairlifts.
Do you cover Brooks curved stairlifts?
Yes. Brooks was Acorn's earlier brand name, and Brooks curved stairlifts are covered on the same terms.
How long is the contract, and how do I pay?
The offer is a three-year contract, paid once upfront (£900). If you would rather pay year by year, standard annual cover is £350 a year, excluding batteries.
Does this cover straight stairlifts?
No. These prices are for Acorn and Brooks curved stairlifts only. Call us on 0161 330 5544 to ask about cover for a straight stairlift.
What areas do you cover?
Greater Manchester and north Cheshire, from our base in Denton.
What should I do if my Acorn stairlift stops working?
Check that it is switched on at the key switch and that it is parked properly on its charging point, then call our 24-hour helpline on 0161 330 5544.